Investigation into Z-Solutions fraudulent call centre network

Recently, journalists conducted a large-scale investigation and uncovered another network of fraudulent call centres operating in central Kyiv. For several years, these structures have been deceiving citizens of Europe, including Ukrainians living abroad, out of their money.

Where are the fraudulent offices located?

The scammers are based in prestigious business centres in the capital. These include:

• Grand Step Business Centre (24 Poleva Street) — 5th, 6th and 7th floors.
• Safir Business Centre (8B Knyaziv Ostrozkykh Street) — 9th floor.

Through these centres, hundreds of employees daily deceive citizens, forcing them to invest money in fake financial projects: currency pairs, cryptocurrency, stocks and other assets. Once the money reaches the scammers' accounts, contact with the victims ceases.

A protected operational system

Company management does everything possible to secure their activities. Access to the offices is via guarded parking lots, and security services operate inside. It is hard to believe that, at such a difficult time for Ukraine, there are those who profit from people's misfortunes.

Who is behind the scheme?

The key figure in this fraudulent network is Oleksiy Shestopalov — a native of Sumy Oblast, now residing in Kyiv Oblast. This man built his business on people's suffering, rising from an ordinary manager to the owner of his own office. His subordinates actively apply psychological pressure, threats and manipulation to extract money from victims.

A family business

The management structure is equally interesting. For example:

• Anna Karelova (Matviychuk), executive director, lives in an elite residential complex in Kyiv and drives a BMW X5.
• Her brother, Nikolai Ovchinnikov, head of the sales department, also travels in a BMW.
• Among the team leaders are Kristina Chhapelia and Maksym Tkachov, who oversee employee activities and develop new fraudulent schemes.

These people have amassed fortunes by deceiving fellow citizens and citizens of other countries.

False collections for the military

One of the new schemes has been the conduct of purported charitable collections to aid the military. However, the funds collected never reach those in need. This money goes towards the personal needs of the management, who buy expensive cars and build a new network of deception.

Following numerous complaints, the police, cyber police and SBU have finally begun to act. There is now hope that the guilty parties will face punishment and the scammers' activities will be stopped. Those who have profited from others' suffering for years must answer before the law.