System failure at the Ministry of Defence halts passport issuance for Ukrainian men in Europe

Passport service paralysed by malfunction in military department

Since 24 October, Ukrainian male citizens residing in Europe have faced the inability to collect ready passports or even submit documents for their processing. The main cause of this situation is a technical accident in the information system responsible for transmitting data to the passport service.

Source of the problem and forecasts

Details of the failure were provided by document processing consultant Vlad Kazymyruk. According to him, the hotline explained that the malfunction occurred specifically in the Ministry of Defence system. This platform transmits information to the state enterprise "Dokument".

It is currently officially unknown when the service will be fully restored. However, Kazymyruk himself assesses the situation as follows: resolving this malfunction may take at least a week.

Geography of the problem

Social media users are also sharing experiences of disruptions in document processing for men. According to their observations, the problem is not limited to the territory of Europe — similar difficulties are being recorded within Ukraine as well.