Government launches 'eDumky' service for citizen interaction with local authorities via 'Diia'

The Cabinet of Ministers of Ukraine has officially supported the launch of a new digital service called 'eDumky'. This initiative is integrated into the 'Diia' platform and aims to create a direct communication channel between residents of territorial communities and local self-government bodies.

Functionality of the new tool

The main goal of the service is to ensure transparency and citizen engagement in local decision-making. Thanks to 'eDumky', users will be able to:

• submit their own proposals for community development;
• track the status of their appeals;
• participate in public polls;
• join discussions on current issues.

Pilot regions

Testing of the service will begin in five regions. The first to gain the ability to influence local authority decisions through 'eDumky' will be residents of:

• Vinnytsia;
• Volyn;
• Zaporizhzhia;
• Ternopil;
• Kharkiv.

The implementation of this tool is part of a nationwide strategy for the digitalisation of public administration and enhancing the role of civil society in socio-political life.